Privacy Policy

Privacy and Cookie Policy for Tokyoza

This privacy policy outlines how Tokyoza ("the Store") collects, uses, and protects any information that you provide while using our website. At Tokyoza, we are fully committed to ensuring that your privacy is safeguarded. Should we ask you to provide certain information by which you can be identified while using this website, rest assured that it will only be used in accordance with this privacy policy.

Tokyoza may update this policy occasionally. We recommend checking this page from time to time to ensure you are happy with any changes.

What We Collect

We may collect the following types of information:

  • Name
  • Contact details including email address and mobile number
  • Gender
  • Demographic data such as postcode, preferences, and interests
  • Browsing and search behavior
  • Order history
  • Website clicks and mobile activity
  • Other information related to surveys, feedback, and promotional campaigns

How We Use This Information

We use the information collected to understand your needs and provide you with a better shopping experience at Tokyoza. Specifically, we may use your information for:

  • Internal record keeping
  • Personalized product recommendations
  • Promoting new products, sales, and exclusive deals
  • Improving our product offerings and customer service
  • Sending promotional emails or messages using the contact information you’ve provided
  • Market research and customer feedback (via email, phone, or mail)
  • Customizing the website to better reflect your interests

Security

Your privacy is important to us. We are committed to ensuring your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the data we collect online.

How We Use Cookies

Cookies are small files that help enhance your browsing experience. Once accepted, a cookie is added to your device to help us analyze web traffic and personalize content.

We use traffic log cookies to track which pages are being visited. This allows us to tailor our website to customer needs. All data is used strictly for analytical purposes and is later removed from the system.

Cookies help us improve your online shopping experience by remembering your preferences and showing you relevant products. You can choose to accept or decline cookies. While most browsers accept them automatically, you can usually change your settings to decline them. Note: disabling cookies may affect your experience on our site.

Controlling Your Personal Information

You can manage how your information is collected and used:

  • Look for opt-out checkboxes when filling out forms on our site to avoid marketing communications
  • You may change your preferences at any time by contacting us via our Contact Us page

We will never sell, distribute, or lease your personal information to third parties without your permission, unless required by law. If you opt-in, we may send you promotional material from trusted third parties.

You may request details of your personal information held by us under the applicable Data Protection Laws. A small administrative fee may apply.